Leaders, Do You Really See What Your Volunteers Are Doing—or Not?

Church leaders, let’s get honest. When was the last time you truly saw what was happening in your ministry—not from the pulpit, but from the parking lot?

From the moment guests pull in, every detail speaks. Is the property clean and welcoming? Are greeters genuinely engaging or just handing out bulletins with a half-smile? Is the café warm and inviting—or does it feel like a rushed transaction? Are kids being checked in with care and clarity—or confusion and chaos?

These aren’t minor details. They’re the front lines of ministry. And too often, leaders miss them.

Leadership isn’t just vision casting—it’s vision checking. If you’re not regularly walking the grounds, listening to conversations, and watching interactions, you’re leading blind. Volunteers may be serving faithfully, but without clear standards, coaching, and accountability, even good intentions can lead to poor experiences.

Consider this:

  • A greeter who forgets names may unintentionally make guests feel invisible.
  • A cluttered kids’ check-in table can signal disorganization and erode trust.
  • A café team that chats with each other but ignores newcomers misses the mission entirely.

You’ve walked your church halls a thousand times. That’s the problem. Familiarity breeds blind spots. You need fresh eyes—someone who can see what you’ve stopped noticing. Someone who can ask, “Is this experience aligned with your values, your message, your mission?”

That’s where I come in.

If you’re ready to lead with clarity, consistency, and conviction—not assumption—then it’s time to engage Storyboard Coaching. I’ll help you see what’s really happening, coach your teams toward excellence, and align every touchpoint with your ministry’s heart.

Coach Dennis

Don’t let blind spots become barriers. Let’s walk your church together—with fresh eyes and renewed purpose.

Let’s start today. Your volunteers—and your guests—deserve it.

Leave a comment